Needed customisation options to add and change features to fit our business
Needed a very simple system for all staff to understand
The expiry date on qualifications such as SIA licences was vital
A system that works for both events, and regular daily work
Easily export staff lists and send to clients
Struggled to speak to support teams at other companies, needed a personal approach
‘Admin comments’ offers a rating system of staff viewable by administrators
Full GDPR compliant ways to hold staff details
Reliance on spreadsheets and need a system to compete for large contracts
Didn’t want a system which charges per shift, as margins can be very low
Simplicity and ease of use was always top of the priority list for security companies. Therefore, we have created company specific user guides to further assist with staff familiarisation.
More details regarding our work in this sector can be found in the our customer stories area.